SIMPLE SHIPPING POLICY

Shipment and Shipping Charges

Simple provides shipping across the globe. We partner with leading global logistics to offer the best shipping experience at the lowest prices for packages in all shapes and sizes.

 

We offer to our customer’s various freight options to suit their needs.

  • Ex-Works – Pick up at our warehouse in Toronto or Portugal
  • FreeOnBoard – Drop off a the carrier’s warehouse of your choice
  • Cost, Insurance, and Freight – Working with our partners, we arrange international freight on your behalf.
  • Delivery At Place – We deliver direct to your location of choice. The customer will only pay for duties and taxes (Only available for international shipments).
  • Delivery and Duties Paid – Simple arrange for all delivery and duties with regards to the shipment (Only available for US).

 

The shipping cost will be calculatedwhen the order is placed and varies according to the freight size, cost of the goods, final destination and delivery method.

 

US and Canada Shipping

Simple ships to all 50 states and the District of Columbia.  (excluding P.O. Boxesand APO/FPO addresses). Shipping to US Territories are categorized as International Shipping.

 

International Shipping

Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Commercial documents for International Shipments cannot be marked as a “gift” or with altered prices.

We will provide special documentation such as Certificate of Conformity, Certificate of Origin from the Chamber of Commerce, or any other official document to proceed with the importation in the country of delivery if requested.

 

Free Shipping to Europe

Simple offers free shipping to the following European countries for orders over €800

  • Portugal, Spain, Germany, Czech Republic, Poland, France, Monaco, UK, Belgium, Netherlands, Luxembourg, Austria, Switzerland*, Slovenia, Denmark, Slovakia, Lithuania, Hungry, Italy, Ireland, Sweden, Estonia, Latvia, Corsica, Island*

 

Simple offers free shipping to the following European countries for orders over €950:

  • Finland*, Romania, Norway*, Bulgaria, Serbia, Bosnia, Greece & Crete (excluding Islands)

 

*Exporting taxes may apply.

*Some exclusions apply. Please contact SIMPLE for further details.

 

Methods of shipping available.

Courier (available for order with a chargeable weight under 150 Pounds.)

  • US AND CANADA
SHIPPING METHOD TRANSIT TIME
Standard 3-5 Business days
2 days service* 2 Business days
Overnight service* Next business day before 4:30pm (Local time)

*Saturday delivery is available for an additional cost.

 

INTERNATIONAL

SHIPPING METHOD TRANSIT TIME
Economy * 3-5 Business days
Priority* 2 Business days

*Not available for some countries or areas.

Freight (available for order with a chargeable weight over 150 Pounds.)

  • US AND CANADA
SHIPPING METHOD TRANSIT TIME
Standard Truck Freight 6-10Business days
Priority Truck Freight 4-6 Business days
Standard Air Freight 2-4 Business days
Priority Air Freight 1-4 Business days

 

INTERNATIONAL

SHIPPING METHOD TRANSIT TIME
Air Freight 4-7 business days
Ocean Freight 3-6Weeks

 

Packaging

Simple offers different packaging options to ensure that your order arrives in perfect condition.

  • Boxes: for smaller items delivered via the shipping method of your choice.
  • Skids: for all orders via freight (with a chargeable weight over 150 pound)
  • Crates: for custom orders and special requests (extra cost)

 

For any other shipping inquiries, please contact our shipping department at +1 416 461 8476 or at sales@lightbysimple.com